Refund Policyरिफ़ंड पॉलिसी

CET Saathi plans are digital and unlock as soon as you pay. Even so, if you have paid and you are not able to take the tests or read the notes, you will get your money back.

• After paying, you are not able to take the tests or open the notes, and we cannot fix it within 3 days of you telling us.
• Money was deducted but the plan was not unlocked (we will first try to switch the plan on; if you prefer, you can take a refund).
• You were charged twice for the same plan by mistake — the extra payment is refunded in full.

• The tests/notes work fine and you have used them, but you changed your mind.
• The exam date changed or the exam was postponed.
• Your account was blocked for breaking the rules (sharing or selling content).
• The problem is only due to your internet or phone and the app works for everyone else — in this case we will fully help you get the app working.

1. Message us within 7 days of payment using the details on our Contact page.
2. Send your registered mobile number, the payment ID (in the Razorpay message/SMS) and a screenshot of the problem.
3. We reply within 2 working days and will first try to fix the problem.

Once approved, the money goes back to the same method you paid with (UPI/card/bank), usually within 5–7 working days depending on your bank. After a refund, that plan is removed from the account.

All plans are one-time payments with no subscription or auto-debit, so there is nothing to cancel.